We understand that buying online, especially something so tactile, is a little bit risky. What if you are not happy with the feel? What if the color isn't exactly what you were thinking? We have been there and done that.
Our policy on returns is 30 days from purchase. We happy to accept any unwound yarn back. We will issue a full refund minus shipping once the yarn is received and inspected. Any yarn found to be unsellable (smoke or pet odors, knotted or wound) will not be issued a refund.